Banks in Europe

Recently, the question becomes relevant lending clients Sberbank. So in one of the branches of the Savings Bank, located at the intersection of Prospect Mira and streets Korchagin, 59 year old pensioner refused a loan even without hearing it. Requested loan amount was only 30 thousand. crediting period and only 6 months. Pensioner gave the bank an income statement in the form NDFL2. But bank employees were required to provide this information on the company's certificate of Sberbank. Bank customer did, after which he demanded help from the pension fund, without warning in advance that it must provide on the letterhead of the Savings Bank. While the documents were altered pension fund income statement is not valid. They also had to be redone. As a result, mortgage process take months. In the end it turned out that the minimum size of a term loan in Moscow is not 30 and 45 thousand.

In another branch of the Savings Bank employees have decided not to comply with all instructions of the head office of the bank loan. One of the customers they are denied a loan in the amount of 40 thousand rubles without providing guarantors. Although the official website of the Savings Bank says that the loan of up to 45,000 rubles for customers of the bank without guarantors.

Formed the view that, in the branches of the Savings Bank employees are not interested in the issue of term loans in small size. There are many cases where students refused to provide educational loans, with a size of less than 50 thousand rubles. with bank employees strongly discouraged clients in obtaining the loan, explaining that for such a small loan to provide a large number of documents. Prospective customers, even given the option of obtaining credit from other banks. This marketing strategy Sberbank is very confusing. After all, any bank, its employees should be attentive to each client, finding for each of them individually.